Bullwinkle, their response was wrong.  I have Spectrum Income and am able to get the monthly distribution information when I logon to their site.  But for the life of me I cannot tell you how to do it, unless I am actually on their site...which I am not now.  Last yr or so, they changed their website, and it is really hard to figure out where to go to get info.  I think that after you logon there is a spot on the lower left hand area that says "recent transactions"....or something like that.

I also know that some of transactions I make often doesn't get completely updated until about the following midmorning.  Its often distributions that show up last.  Purchases, exchanges show up by about 9 am, but other things often later.  I also see that the total shares in a fund often doesn't include latest transactions (especially  the distributions/dividends in the Spectrum Income Fund).  It is indeed a strange site to get info....not investor friendly.

Joel